Special offers
Save up to 30%
Special offers
Save up to 30%
Do you have questions about this product?
Veterans, Active-Duty Military, First Responders Discount
99% of orders leave the warehouse within 1-3 days of payment
Returns accepted within 30 days of purchase
Ball joints are made up of a lower ball joint and upper floating king-pin. The upper ball joint is designed as a pivot point determining the axis on which the knuckle will move and thus, only sees a lateral load. The lower ball joint tracks the knuckle on an imperfect axis, the spherical lower is required to allow the knuckle to move freely with only a slight vertical travel through its steering cycle. Carli Extreme-Duty Upper Ball Joints have a pin and housing but the “hat” of the pin contacts the housing. This adds a second wear surface to further distribute the load applied laterally to the ball joint while providing the same failsafe as a factory ball joint ensuring the pin cannot be pulled through the bottom of the ball joint housing. Further, there is no sleeve isolating the wear surfaces, eliminating the point of failure. A Viton Seal at the bottom of the housing prevents the environment elements from entering the ball joint. The lower joints have no liners of any kind. At the top, a bronze wear surface preloaded by a disc spring, safety washer and snap ring ensures the ball joints wear surfaces are always held tightly together for superior performance. Materials and process play an important role in the impressive durability and performance of Carli Extreme-Duty Ball Joints. It starts with masking. All surfaces but the wear surface are masked with a copper plating. Once plated, the ball joints head to carburizing. The carburizing creates an extremely hard surface with a case-hardness (penetrating depth) of 20-25 thousandths. When the ball joint has completed the carburizing/heat treatment, it’s stripped of the copper masking, leaving the entire joint heat treated and the wear surfaces incredibly hard. The entire joint is then covered with a corrosion resistant gray coating for protection from the elements.
Carli Extreme-Duty Ball Joints are designed to be superior to stock at every turn. Materials, process, and exacting build tolerances play a critical role in the impressive durability and performance of Carli Extreme-Duty Ball Joints.
Carli Extreme-Duty Ball Joint Package, 2013-2023 Ram 2500/3500
CS-DBJP-14
All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 1-3 days of payment. We will notify you by email when your items have been shipped. Most items should be received within 3-7 business days of your order date. This may be longer for international delivery.
* DELIVERY TIME= Processing Time + Shipping Time
* These shipping times are estimates, not guarantees but we always strive to get your order to you as soon as possible.
Shipping Costs:
● Shipping fees are calculated at checkout based on your location and the chosen shipping method.
Order Tracking:
● Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your shipment's status.
International Shipping:
● We ship internationally to selected countries. Rates and delivery times vary by destination.
Customs Fees and Import Duties:
● International orders may incur customs duties and taxes, which are the customer's responsibility. Please check with your local customs office for details.
Lost or Damaged Shipments:
● We are not liable for packages that are lost or damaged during shipping. For damaged items, please contact the shipping carrier to file a claim.
Customer Service Contact:
● For any questions regarding shipping, reach out to our customer service team at sales@sbxperformance.com
We have a 30-day return policy, which means you have 30 days of purchase your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
-Returns accepted within 30 days of purchase if the item is unused and in original packaging.
-Customer is responsible for return shipping unless the product is defective.
-Refunds processed within 5-7 business days after receiving the returned item.
To start a return, you can contact us at sales@sbxperformance.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@sbxperformance.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@sbxperformance.com.